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Jul 05, 2018. Aug 18, 2020.

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Thanks to communication apps like Zoom, you can say goodbye to Monday rush hour, corporate attire and mundane office environments. The video conferencing software allows you to go to work without leaving the comfort of your home. It's a response to the latest trend in working styles--remote working. No matter where you are, Zoom will make sure that all stakeholders can stay on task and work together efficiently.

Using cloud computing, the remote conferencing platform invites users to hold meetings and conferences online. It also features instant messaging, screen sharing, and much more. This software offers four different plans to best suit your needs, making it a popular online tool for professional use. Get to know one of the more effective means for reaching out to colleagues from different places around the globe.

A forerunner in business communications

Zoom also tries its best to deliver the best audio and video quality during meetings. Yes, even in meetings that involve more than two participants.

Zoom, a forerunner in business video communications, was developed to make remote collaboration easier and more reliable. This software uses a cloud platform to host webinars, conferences, video calls, etc. Since its conception in 2011, it has become a staple name in many global businesses, such as TrendMicro, Logitech, Uber among others. It's no surprise given that the platform was awarded the best communication solutions product.

There's Zoom for everyone

Zoom offers users four different plans. Their free-of-charge Basic plan features the capability to host conferences with up to 100 participants simultaneously. The service delivers all the basic Zoom characteristics plus an increase in meeting duration limit from 40 minutes to 24 hours! There is also a lot of features on this plan that you cannot find in the free version. Reap the benefits of custom personal meeting ID, 1GB of MP4 or M4A recording, and admin feature controls.

The Zoom business plan is perfect for small to medium-sized businesses. A minimum number of hosts is needed to purchase the plan. The bump in price comes with added value in exclusive features, such as dedicated phone support, admin dashboard, and LTI integration. Its custom emails and vanity URL are extra perks to boost company branding.

Meanwhile, big businesses with more than 50 hosts can opt for the Enterprise plan. With this plan, companies can take advantage of features from the immediate lower plan plus a dedicated customer success manager, bundle discounts on webinars and Zoom Rooms. Conferences can hold up to 1,000 participants.

Zooming experience

Setting up meetings without a glitch is one of Zoom's promising features. You can schedule video conferences and invite others to attend through email. You can even integrate the application into Google Calendar for easier schedule tracking. Share screens with others during meetings and present decks clearly. And if need be, record audio, and video so that all those who didn't attend are still in the loop about all the main issues.

Indeed, Zoom does its best to deliver quality services. The video communications platform aims to provide meeting participants withoptimal audio and video quality. Caveat: stability may vary depending on the connection speed. Also, for basic plan users who want to extend their meetings past the 40-minute limit, Zoom's straightforward interface makes it happen quick and simple. And if you ever encounter complications when using the application, Zoom customer support is ridiculously easy to reach. Curious about their reputable customer service? Check out their live chat support on their website.Kudos to an app that makes customer experience top priority.

Where can you run this program?

Its multi-platform characteristic makes Zoom one of the best software out there. Run the app on Windows, macOS and even Linux distros like Ubuntu, Linux Mint and Debian, or hold and attend on-the-go video conferences on Android and iOS. If you sport an Apple Watch, download the app there and attend virtual meetings while multitasking!

For new users still getting used to Zoom, take a look at the many articles available about the platform. Step-by-step installation guides for several platforms and devices are readily available on the app's website.

Is there a better alternative?

There is a number of video conferencing applications in the market. Skype is one of the biggest and oldest names in the competition. Much like Zoom, it allows one-to-one video calls, instant messaging, screen sharing, group calls, and file sharing. For those participating offline, Skype redirects messages to email inbox. However, Skype still lags behind its competition in that the platform only allows up to ten participants at a time. Definitely a no-go for larger conferences.

ezTalks Cloud Meeting is another of Zoom's neck-to-neck competition. Both boast features, such as an unlimited number of meetings for users, high-definition audio and video experience. Both allow users to hold conferences with as many as 100 participants at a time. Screen sharing and recording meetings are some of the other features of this program. ezTalk even has an interactive whiteboard and co-annotation--features that Zoom just doesn't offer.

Our take

Despite a few hiccups with Zoom, it's one good video conferencing software. Its commitment to delivering high-definition audio and video quality is spectacular, even if it requires a stronger internet connection. Overall, the benefits outweigh the drawbacks and Zoom is worth it.

Should you download it?

Yes. Zoom's free version equips you with the most essential tools needed to communicate with others remotely. With this tool, quality is optimal, even for their non-paying users. Compared to other applications of its kind, it leans more to the budget-friendly side. There's no need to think twice because Zoom is definitely a bang for the buck.

Enterprise video conferencing with real-time messaging and content sharing

Simplified video conferencing and messaging across any device

Unparalleled usability

Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device.

Join anywhere, on any device

Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.

Powerful meeting security

Robust security settings ensure disruption-free meetings. Encryption, role-based security, Passcode protection, Waiting Rooms and more.

HD video and audio

Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen.

Built-in collaboration tools

Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting.

Made for Connecting

Filters, reactions, polls, hand raising, and music or video sharing make meetings more fun and engaging.

Recording and transcripts

Record your meetings locally or to the cloud, with searchable transcripts.

Streamlined calendaring

Support scheduling or starting meetings from Outlook, Gmail, or iCal.

Team Chat

Chat with groups, searchable history, integrated file sharing, and 10 year archive. Easily escalate into 1:1 or group calls.

Customers who switch to Zoom report an increase in performance, trust, and engagement

95% report a greater sense of trust

85% saw an increase in video usage

Confidently work from home

New features to help you work from home and have fun doing it.

• Clear audio with advanced background noise suppression
• Share slides as your virtual background
• Feel camera ready with adjustable touch up my appearance
• Look well lit in any situation by adjusting advanced lighting
• More reactions to let your feelings show
• Filters to bring some fun into your day

Modernize your meeting solution

Zoom Meetings for desktop and mobile provides the tools to make every meeting a great one.

• Focus on your meeting – click record to leave the note taking to Zoom’s auto-generated, searchable transcripts
• Share and play videos with full audio and video transmit without uploading the content
• Feel meeting ready with virtual backgrounds, touch up my appearance and lighting controls

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A thoughtful approach to mobile meetings

Today’s professionals need to be able to work and video conference wherever they are. Zoom Meetings for mobile provides the same great experience that you’d expect from the desktop client and more.

• Turn on Virtual Backgrounds and select the image of your choice (iPhone 8+ required)
• Share your screen and co-annotate
• Use Safe Driving Mode or Apple Carplay (iPhone only)

Communicate instantly on Zoom Chat

Integrated persistent messaging streamlines workspace collaboration across the desktop and mobile clients.

• Instantly start a meeting or phone call
• Share files and search content in public or private groups
• Connect external users while keeping information safe

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Get immersive in-office collaboration right from home

Zoom for Home brings your calendar, meetings, and phone together in one dedicated device.

• High-quality microphone, camera, and speakers
• Touch displays for easy whiteboarding and annotation
• Simple for IT to deploy and manage

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Administration and remote assistance made easy

Centralized IT management and remote assistance simplifies deployment and support.

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• Track utilization and usage trends
• View version distribution
• Assign granular permission settings (account, group, and user level)

Expanded audio

Add audio options for everyone.

• Free VoIP and toll-based dial-in for 55+ countries
• Global toll free and call-out
• Dedicated dial-in numbers

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Hardware to optimize your meeting experience

Upgrade your audio and video quality with headsets, webcams, and more

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Zoom Meetings connects with some of your favorite applications to enhance collaboration.

Integrations

Easily schedule and join meetings from your existing email or calendar application.

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Outlook PC/Mac Plugin
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